Having served its customers for more than 30 years by building lasting relationships both internally and externally, GEI CalGraph has continually adapted to the requirements of its customers and provided personalized service to its North American network of valued customers.

Any business from a large newspaper, commercial printer, a national print-for-pay chain, architectural, engineering, design firm, or even the smallest one person business that has a need for service for their wide format and computer graphics solution consisting of large-format copiers, printers, plotters and scanners is an important customer of GEI CalGraph. GEI CalGraph is also a worldwide third party contractor providing services to vendors, OEM's, larger format resellers and corporate account users who purchase and sell large format solutions which require a North American service and support network to provide quality service and support.

GEI CalGraph focuses on being your large-format service and support provider. We offer a full range of service options, and we are dedicated to providing the highest quality in responsive customer support in the United States and Canada.

Our service options include:

  • Field on-site service
  • Call Center/Help Desk
  • Installation and training
  • Return to depot for repair and refurbishment
  • Worldwide parts distribution and logistical services
  • Extended service contracts

Our technical support staffs are specialists in the field of computer graphics technology, with over 31 years of depot and on-site experience servicing printers, plotters and scanners. The backbone of our world class service and support is connected to our 32 year legacy history of Xerographics supported solutions and recent February 2002 acquisition of CalGraph Technology's service businesses and worldwide parts businesses consisting of third party and CalComp Legacy plotter and printer technologies.

Today, in addition to GEI CalGraph's legacy service business, we represent several of the top manufacturers in the computer graphics field including Epson, Hewlett-Packard, Barco, Mutoh and Canon.

GEI CalGraph has created an environment where its employees can participate in rewarding and valuable work. A North American network of service technicians provide on-site service to our customers.

GEI CalGraph is proud to offer service expertise in color, scanning, xerographics, electrostatic, vector/mechanical, direct thermal transfer, thermal ink jet, piezo electric, solvent and other imaging technologies.

 

GEI Calgraph is a North American service organization focused on servicing the wide-format printing industry specifically in the newspaper, engineering and commercial printing markets.
 

 

 


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